Service Calendar 

The Service Calendar is an ideal extension for the Helpdesk. It provides your helpdesk staff with a calendar and a useful planning tool. The Service Calendar helps you to increase the efficiency and transparency of workflows.

Appointments for the service staff can be created and linked to a system, component, ticket or user. You can also easily manage recurring events. All actions and tasks connected with assets can be evaluated and analyzed properly. The calendar can also be synchronized with the local MS Outlook, either unidirectional or bidirectional.